JCPenney DSR Submission Form

Tell us who you are

Customer

What are you requesting?

Please note that you must submit a separate request for each option set forth below.

A copy of your personal information

Delete your personal information

Do Not Sell My Personal Information

Who is this request for?

Yourself

Someone else

*Please note that you must submit a separate request if you have multiple names or emails addresses with JCPenney.

State of Residence

Country of Residence

By selecting "Someone else" above, you are affirming that you are an authorized agent, acting on behalf of a California resident as defined by Section 17014 of Title 18 of the California Code of Regulations. To continue, you must complete and submit the Power of Attorney with a valid Data Subject Request, on behalf of the California consumer. If you do not submit the Power of Attorney or the Data Subject's information requested on our online form, we will be unable to process your request. If you are a parent or guardian submitting a request on behalf of a minor, please select the "Yourself" option. All authorized agent requests must be made via your personal device and cannot be submitted using the store kiosk.

Individual's Information

State of Residence

Country of Residence

Your Information

State of Residence

Country of Residence

Proof of Authorization

We require that you provide evidence that you have been authorized to submit this request on the behalf of this individual. If a response is required, it will be sent to the customer's email on file, unless there is a legal instrument that instructs us otherwise.

A request to delete your information may have the below impacts

We are sorry to hear that you would like to have your personal information deleted from our systems. We use the personal information you provided to us to provide you with information related to our merchandise, services, coupons, offers and promotions, notifications, and other communications designed to provide you with exceptional customer service and value. Please note that should you elect to delete your personal information which you have provided to us, we will delete such information subject to applicable law and business and legal exceptions.

A request to delete your information may affect you in many ways, including, but not limited to, your ability to:

(i) review or inquire about any previous purchases you have made with respect to merchandise and services and, with respect to merchandise, the return thereof,
(ii) dispute any amount related to your purchases,
(iii) earn points or receive benefits under loyalty programs, including Rewards and Beauty Insider,
(iv) receive information related to merchandise recalls,
(v) receive correspondence from us, including coupons and other marketing and promotional materials,
(vi) receive amounts related to properly submitted rebates,
(vii) maintain your customer account,
(viii) schedule appointments, and
(ix) receive personalized online experience.

I acknowledge

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I hereby provide my signature below declaring under penalty of perjury that the requestor is the consumer whose personal information is the subject of the request.

Clear Signature

The following Privacy Notice applies to information collected by J. C. Penney Corporation, Inc. its subsidiaries and affiliates (collectively, “JCPenney,” “we” or “us”) in the United States and Puerto Rico at JCPenney’s retail stores and through our websites and mobile applications.

Privacy Notice

Data Subject Rights Request

Tell us who you are

What are you requesting?

Who is this request for?

State of Residence

Details to find your records

Country of Residence

Individual's Information

State of Residence

Details to find your records

Country of Residence

Your Information

State of Residence

Country of Residence

Do you have a JCPenney Online Account?

What is your desired report delivery method?